101 Ways to Provide Exceptional Customer Service

Own the World’s Best 101 customer service tips and techniques. Only GOLD NUGGETS. Pithy. Powerful. Profitable. The advice comes from author interviews of executives at more than 150 of the world’s most service-renowned companies. You can read 50 full-length customer service books or you can read this 16 page booklet. Discover why KOA Kampgrounds purchased 2,000 copies to train their worldwide organization